We're a busy family-owned tree service in Fresno and we need someone to run the front office. You answer the calls homeowners make, book the estimates and keep the crews pointed in the right direction all day. This is a work-from-home position, so you run the front office from your own desk.
The crews are out working all day. You're the one who knows where everyone is, what got booked and which customer still needs a call back. It's a full-time office role with no field or tree work, done from home and staying in step with the owner by phone and text through the day. Tree experience is not required, we'll teach you that side of it.
Homeowners call about a tree they're worried about. You get the details, get them on the calendar and make them feel taken care of.
Build the daily and weekly schedule, keep the routes tight and shuffle things when weather or a big job changes the plan.
Confirm appointments, check in after the job is finished and ask happy customers for a review.
Send invoices, track what's been paid and keep the day-to-day office records straight.
You're the one place everything runs through, so nothing falls through the cracks.
No tree experience needed. We care about how you handle a phone, a calendar and a busy day.
Friendly, clear and comfortable asking questions. You're often the first impression of the company.
Nothing gets forgotten, no callback goes missing and the calendar always reflects reality.
Email, calendars, invoicing and a CRM. If you can learn new tools without panic, you're fine here.
Office, dispatch or service scheduling of any kind translates directly to this job.
Storm weeks get loud. Phones ring nonstop and schedules move. You keep a level head.
The phones cannot go unanswered. We need someone dependable at their desk through the workday, every weekday.
Nobody micromanages your calendar. You own the schedule and the customer experience.
Decisions happen in a conversation across the room, not in a committee three levels up.
Bring real office and scheduling experience and it shows up in the offer. We talk numbers on the first call.
Monday to Friday, full-time. You know your schedule and you're home for the weekend.
The phones ring all year here, so the office keeps getting busier. This is a seat that gets more important, not less.
No commute and no dress code. You run the office from your own space and we get you set up with what you need.
Name, number and two quick questions. Under a minute to fill out.
We talk through your experience, the hours and the pay.
Talk it through with the owner, get access to the phone and the schedule and get started.
Quick form. We call or email you back.
Thanks for applying. Someone from our office will call or email you shortly. Want to reach us first? Call 559-320-7723.
If you're organized, good on the phone and can run a busy schedule from home, fill out the quick application. If you'd rather just talk, call and ask about the office manager position.